Privacy

Date last updated: 08/04/2023

We respect your privacy when you use our services. This Privacy Policy is designed to apply to information that we have about you when you use our website, our mobile apps, and any other websites that use our APIs or services while you are logged in to your Account with us.

This Privacy Policy is expressly integrated into our AI as a Service Agreement, as if fully restated therein. Accordingly, this Privacy Policy is subject to the indemnification, liability limitation, mandatory arbitration, and class action waivers. You may opt out of the mandatory arbitration and class action waivers as set forth in section 8.5 of the Agreement.

1. Information we collect from you.

1.1. Information you submit to us.

1.1.1. Account information. We may collect personal information from you to set up your account, including your name, contact information, account credentials, payment information (which may be credit card, stripe, a bank account, or the like), and your transaction history.

1.1.2. User content. We may collect information when you use our services. This includes information you make publicly available using WordPress or similar services. This might include a blog post that includes biographic information.

1.1.3. Communication. When you communicate with us directly, interact with our service team, give feedback, and respond to surveys, we will store a copy of those communications as permitted by applicable law. We may also store information if you interact with our accounts on social media. (And social media platforms may provide us with aggregate information and analytics about that activity.)

1.1.4. If you apply for a job with us, we may collect additional information about you such as name, contact information, employment history, work authorization verification, and other information we request as part of the hiring process.

1.2. Information we collect automatically. When you use our services or visit our website, we receive information about your visit and use including:

1.2.1. Log information that your device and browser send whenever you use our services, such as your IP address, browser type and settings, date and time of your request, and how you interacted with our website.

1.2.2. Transaction information. When you make a purchase through our services, we collect information about the transaction.

1.2.3. Location information. We may determine the approximate location of your device from your IP address. We collect and use this information to calculate how many people visit our services from certain geographic regions. We may also collect information about your precise location via our mobile apps if you allow us to do so through your mobile device operating system’s permissions.

1.2.4. Device information. Data from your computer or mobile device, such as the type of hardware and software you are using to access our site or services.

1.2.5. Cookies. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. We use cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our services, as well as track and understand email campaign effectiveness and to deliver targeted ads. For more information about our use of cookies and other technologies for tracking, including how you can control the use of cookies, please see https://allaboutcookies.org/.

1.2.6. Analytics. We may use other companies under agreements with us to serve third-party advertisements when you visit the website and use the services. These companies may collect and use click stream information, browser type, time and date, subject of advertisements clicked or scrolled over during your visits to the services and other websites in order to provide advertisements about goods and services likely to be of greater interest to you.

1.2.7. Information we collect automatically from others.

1.2.7.1. If you decide to register or log in through a third-party account, such as Google, Facebook, or Twitter, we may collect personal data that is already associated with that account.

1.2.7.2. Financial account Info: If you use WooCommerce Payments, we’ll receive information relating to your Stripe account, such as your email address and phone number.

1.2.7.3. Google Account Information: When you connect your Google account to your Newspack powered site, we may access certain Google user data.

2. How we use the information we collect. We may use any of the above information for the following purposes:

2.1. To enable you to use our services, create an account or profile, process information you provide via our website or services and process your transactions;

2.2. To provide related customer service and care;

2.3. To provide you with information, products, or services that you have requested or that we believe will interest you;

2.4. To tailor content, recommendations, and advertisements we and third parties display to you;

2.5. To calculate aggregate statistics on the number of unique devices using our website;

2.6. To use for internal business purposes;

2.7. To contact you with administrative communications and changes;

2.8. To prevent fraud, criminal activity, or misuse of our services;

2.9. To comply with regulatory and legal obligations.

3. Legal bases for collecting and using information. We will only use your personal data when the law allows us to. Most commonly, we will use your Personal Information in the following circumstances:

3.1. Where you have provided consent for us to use your personal data.

3.2. Where we need to use your personal data to fulfill our commitments to you.

3.3. Where we need to use your data to protect your vital interests or those of a third party.

3.4. Where we have a legitimate interest in using your information that does not override your fundamental rights.

3.5. Where we need to comply with a legal or regulatory obligation.

4. Sharing information. We share information about you in limited circumstances, with appropriate safeguards on your privacy.

4.1. Vendors and service providers. We may provide Personal Information to vendors and service providers.

4.2. Affiliates. We may disclose information to another entity that we control.

4.3. Billing. We use a third-party payment processor for credit cards. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of credit card processing.

4.4. Compelled disclosure. We may disclose your personal information if required to do so by law.

4.5. Change of control. In connection with any merger or acquisition of our business, user information would likely be one of the assets that is transferred or acquired by a third party.

4.6. By consent. We may share and disclose information with your consent.

4.7. Aggregated or de-identified information: We may share information that has been aggregated or de-identified.

4.8. Site owners: If you have a WordPress.com account and interact with another site using our services, your information may be shared with the administrators of the site.

4.9. Information publicly shared. If you choose to make information public then you understand and agree that anyone may access, use, and disclose it.

5. Storing information. We retain your personal information as necessary to serve customer relations and meet compliance and legal obligations. We determine the appropriate retention period based on various factors.

6. Security. While no online service is 100% secure, we work hard to protect information about you against unauthorized access, use, alteration, or destruction.

7. Your rights.

7.1. GDPR. If you are located in a country that falls under the scope of GDPR, you have certain rights with respect to your personal data:

7.1.1. Request access to your personal data;

7.1.2. Request correction or deletion of your personal data;

7.1.3. Object to our use and processing of your personal data;

7.1.4. Request that we limit our use and processing of your personal data;

7.1.5. Request portability of your personal data.

7.2. U.S. Privacy Laws. Laws in some US states require us to provide residents with additional information about the categories of personal information we collect and share.

7.2.1. Request a copy of the specific pieces of information we collect about you;

7.2.2. Request deletion of personal information;

7.2.3. Request correction of personal information;

7.2.4. Opt out of the sale or sharing of personal information;

7.2.5. Receive a copy of your information in a readily portable format;

**7.3. California specifically requires that we disclose the categories of information we have collected.

8. International data transfers. We may transfer your personal data to countries other than your own, including to the United States.

9. Links to other websites. Our services may contain links to other websites not operated or controlled by us.

10. Updates to this policy. We may change this privacy policy at any time. When we do, we will post an updated version on this page.